How Can We Help?
Welcome to Due Health Support. We're here to help you get the most out of your health tracking journey.
Frequently Asked Questions
How do I track my period?
Open the app and tap the calendar icon. Select the dates of your period by tapping on them. You can also log flow intensity and symptoms for each day.
How do I switch to pregnancy mode?
Go to Settings → Mode Selection and choose "Track Pregnancy". Enter your due date or last period date to begin pregnancy tracking.
How accurate are the predictions?
Our predictions improve over time as you log more data. After 3-4 cycles, most users find predictions to be within 1-2 days of accuracy.
Is my data secure?
Yes! We use industry-standard encryption to protect your data. We never sell or share your personal health information. Read our Privacy Policy for details.
How do I enable notifications?
Go to Settings → Notifications and toggle on the notifications you'd like to receive. Make sure you've allowed notifications for Due in your phone's settings.
Contact Support
Response Time
We typically respond within 24-48 hours during business days.
Troubleshooting
App crashes or freezes
Try closing and reopening the app. If issues persist, try uninstalling and reinstalling.
Data not syncing
Check your internet connection and ensure you're logged in to your account.
Notifications not working
Check both app settings and your device's notification settings for Due.