Privacy Policy
How Due Health collects, uses, and protects your personal health information.
Introduction
Due Health (“Due”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
We understand the sensitive nature of health information, particularly women's health data, and we take our responsibility to protect your privacy seriously.
Information We Collect
Account Information
- Email address
- Password (stored in encrypted form)
- Profile name and avatar (optional)
- Date of birth
- Verification status
Health Information
- Menstrual cycle data (period start/end dates, cycle length, flow intensity)
- Pregnancy information (due date, pregnancy week, prenatal care)
- Symptoms and mood tracking
- Sexual activity records (optional)
- PCOS management information
- Fertility and ovulation data
- Physical symptoms and health observations
- Medication tracking
- Weight, sleep, exercise, and water intake data
Technical Information
- Device information and identifiers
- Push notification tokens
- App usage analytics
- Authentication tokens
How We Use Your Information
- Provide personalized health tracking and predictions
- Send cycle predictions and health reminders
- Generate insights and health recommendations
- Enable community features and content personalization
- Improve our services and develop new features
- Communicate important updates and changes
- Ensure the security and integrity of our services
Data Storage and Security
We implement industry-standard security measures to protect your information:
Third-Party Services
Our app integrates with the following third-party services:
Supabase
Secure data storage and authentication
Expo
Push notification delivery
Google Sign-In
Optional social authentication
These services have their own privacy policies, and we encourage you to review them.
Your Rights and Choices
You have the following rights regarding your personal information:
Access
Request a copy of your personal data.
Correction
Update or correct inaccurate information.
Deletion
Request deletion of your account and associated data.
Portability
Receive your data in a structured, machine-readable format.
Opt-out
Disable notifications and optional tracking features.
Withdraw consent
Revoke permissions granted to the app.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to our team.
Due Health Support
due@duehealthapp.comBy using Due Health, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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